ISSUE: Scheduled backup on Linux is not running (no server JVM at /usr/local/sbc/jvm/lib/i386/server/libjvm.so)

  1. Problem Description:
  2. File backup that is scheduled to be run on a Linux machine is not running. Upon further investigation, the following entries are found in the scheduler debug.log:

    [YYYY/MM/DD hh:mm:ss][info][Backup Set (Backup ID)] Start running backup
    [YYYY/MM/DD hh:mm:ss][error][SBC.ErrorStream][Backup Set] Error: no `server
    [YYYY/MM/DD hh:mm:ss][info][Backup Set (Backup ID)] Finished running backup
    [YYYY/MM/DD hh:mm:ss][error][SBC.ErrorStream][Backup Set] ' JVM at `/usr/local/sbc/jvm/lib/i386/server
    [YYYY/MM/DD hh:mm:ss][error][SBC.ErrorStream][Backup Set] /libjvm.so'.
  3. Cause:
  4. The problem is related to the Java package that is bundled with the ColosseumSBC application.
  5. Resolution:
  6. To resolve the issue, please replace the Java package that is bundled with the ColosseumSBC application. To do this, please follow the instructions below:

    1. Download the jvm.tar.gz package

    2. Shutdown the backup scheduler by running the following command:

      Example:
      >touch ${SBC-Install-Home}/ipc/Scheduler/stop

    3. Navigate to the ${SBC-Install-Home} and rename ${SBC-Install-Home}/jvm directory to ${SBC-Install-Home}/jvm.old

    4. Unzip the contents of the tarball to ${SBC-Install-Home}/jvm

    5. Execute the following command to see if you are able to obtain the version details:

      Example:
      >./jvm/bin/java -version

    6. Schedule a backup job afterward, and verify if the problem has been resolved


    Notes:
    For Linux distribution such as Ubuntu, you need to install the 32 bit compatibility libraries using the following command:

    Example:
    >apt-get install ia32-libs
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