Articles

 Are there any hidden fees?

There are NO hidden fees with Colosseum Online Inc. All possible fees are listed on our hosting...

 Can I pay by cheque?

No, we only accept PayPal and credit card payments.

 Can I receive a printable invoice for my payments?

You will receive an electronic invoice by email for every transaction that we process. You may...

 Do I have to pay monthly or can I prepay for longer terms?

Regardless of what billing term you select (1, 12 or 24 months), prepayment isn't only possible,...

 How can I update my billing info?

  Login to your account and go to My Details.  This will allow you to change your...

 How do I cancel my account?

To cancel your account with us, please submit a service cancellation request by loging into your...

 How do I change or update my credit card and billing details?

Colosseum Online Inc.  does not store your credit card information anywhere on it's...

 How do I renew my account?

  By default, each hosting account that is prepaid monthly or yearly is renewed automatically on...

 I have been billed incorrectly. What do I do?

If you believe you were incorrectly billed, please submit a ticket to our Billing Department,...